The Gilstrap’s

• Your Neon Sign
• Adapter
• Power Cord (2.2 meters long)
• Dimmer Switch
• Mounting Kit: Wall Kit and Ceiling Kit (Chain is 1 meter long)
• Remote and Dimmer (Optional)
• 1-year Warranty

We aim to process and prepare all NEONIP orders within 2-4 business days after receiving your payment.
Standard Shipping (8-10 Business Days) Fee:

• $9.9 For Orders Under $69
• Free For Orders Over $69

Express Shipping(4-6 Business Days) Fee:

• $35 For Orders Under $99
• $69 For Orders Over $99

Standard Shipping(8-12 Business Days) Fee For Puerto Rico/Hawaii:

• $19.9 For All Orders

Dear valued customer,

We would like to inform you about the customs duty regulations in Europe. When making a purchase from our store, it is important to note that you, as the customer, are responsible for any applicable customs duties or taxes that may be imposed by your country's customs authorities.

Customs duties are charges levied by the government on imported goods. These charges are determined by the customs authorities of each individual country and are based on various factors such as the type of product, its value, and the country of origin. The purpose of customs duties is to protect domestic industries, regulate trade, and generate revenue for the government.

As an international customer, it is essential to be aware of the potential customs duties that may be imposed on your purchase. These charges are separate from the shipping fees and are not included in the total amount paid at the time of purchase. The customs duties are typically collected by the customs authorities of your country before the goods are released to you.

To determine the exact amount of customs duties applicable to your purchase, we recommend contacting your local customs office or visiting their official website. They will provide you with the necessary information regarding the customs duty rates and any additional taxes or fees that may be applicable.

Please note that failure to pay the required customs duties may result in delays in the delivery of your order or even the return of the goods to the sender. Additionally, any penalties or fines imposed by the customs authorities due to non-compliance with customs regulations will be the sole responsibility of the customer.

We understand that customs duties can be an additional cost and inconvenience for our international customers. However, it is important to comply with the customs regulations of your country to ensure a smooth and hassle-free shopping experience.

Thank you for your understanding and cooperation. Should you have any further questions or require assistance, please do not hesitate to contact our customer support team.

Sincerely,

NEONIP