Privacy Center

Before You Start

In this privacy center you will find information on how to exercise your rights under the applicable data protection laws and how to submit questions or complaints about your privacy.

Please select the most suitable question category and provide us with relevant information to ensure our timely response. We strongly recommend that you read the FAQ first because you may find the answer to your question without waiting for a response.

Questions related to exercising data rights

Learn how to exercise your data rights through the privacy settings and tools provided by NEONIP.

Right to Access (or Data Portability)

Access your personal data provided to NEONIP or obtain a copy of this data.

1. How do I access the basic information in my NEONIP account?

If you want to access your basic personal information, please sign in to your NEONIP account and select Personal Information.

2. How do I access or download the data I provided to NEONIP?

NEONIP fully protects your privacy and absolutely respects your rights regarding your personal data.
If you want to download your personal data, you can submit a request for a copy of your data.

Right to Rectification

Rectify the personal data you provided to NEONIP.

1. How do I modify the basic information on my NEONIP account?

If you want to modify your basic personal information, please sign in to your NEONIP account and select Personal Information.

2. How do I update my email address?

If you want to update your email address, please sign in to your NEONIP account and select [Personal Information] - [Account].

Right to Erasure (or to be Forgotten)

Delete the personal data you provided to NEONIP.

1. How do I delete the data I provided to NEONIP?

NEONIP fully protects your privacy and absolutely respects your rights regarding your personal data.
If you want to delete data you provided to NEONIP, you can submit a request.

Unsubscribe from marketing emails

Reject marketing emails from NEONIP.

NEONIP fully protects your privacy and absolutely respects your rights regarding your personal data.

You can unsubscribe from marketing emails by clicking on the "unsubscribe" button at the bottom of each email.

Also, you can submit a request to reject marketing emails.

Delete or Cancel NEONIP Account

Delete your NEONIP account, or solve the problems encountered when deleting your account. All data related to the account will be deleted once the account is deleted.

If you want to delete your account, you can submit a request.

Right to opt out of the sale of your information

If you are a California consumer, you have the right to opt out of the sale of your information.

If you are a resident of California, you have the right to opt out of the sale of your personal information. We do not sell your personal information as that term is generally understood. However, under the California Consumer Privacy Act, making available certain identifiers to certain third parties may be considered a sale. If you would like to opt-out of the sale of such personal information, please select the "Manage Cookies" link at the bottom of the website.

For more information, please see our Privacy Policy.